Privacy Policy

We collect several types of information for various purposes to provide and improve our service to you. Personal Data: While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to: name, email address, phone number, and mailing address. Usage Data: We may also collect information on how the service is accessed and used ("Usage Data"). This may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Energy Customer Care LLC uses the collected data for various purposes: • To provide and maintain our service • To notify you about changes to our service • To allow you to participate in interactive features of our service when you choose to do so • To provide customer support • To gather analysis or valuable information so that we can improve our service • To monitor the usage of our service • To detect, prevent and address technical issues • To send you promotional communications (with your consent)

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. Examples of cookies we use: • Session Cookies — to operate our service • Preference Cookies — to remember your preferences and settings • Security Cookies — for security purposes • Analytics Cookies — to understand how visitors interact with our website

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers. We may disclose your personal data in the good faith belief that such action is necessary to: • Comply with a legal obligation • Protect and defend the rights or property of Energy Customer Care LLC • Prevent or investigate possible wrongdoing in connection with the service • Protect the personal safety of users of the service or the public • Protect against legal liability

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

This website is not affiliated with, endorsed by, or sponsored by Google or any third-party brands mentioned. All trademarks and logos are the property of their respective owners. Information provided is for general purposes only and may change without notice. Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

You have the right to: • Access the personal information we hold about you • Request correction of inaccurate personal information • Request deletion of your personal information • Object to processing of your personal information • Request restriction of processing your personal information • Request transfer of your personal information • Withdraw consent at any time To exercise any of these rights, please contact us using the information below.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us: • Email: [email protected] • Phone: (888) 307-2776 • Address: 5829 Littlestone Ct, North Fort Myers, FL 33903